help desk software

network inventory software

network management software

software license compliance

IT troubleshooting

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. Features include on-board reports and a "Change Tracking" tool which easily identifies changes to a workstation between two audits. The "Hardware and Software Master" compiles an accurate inventory of all hardware and software used across your enterprise. Use the Hotfix Detector to ensure that the lastest MS security updates have been installed. Features such as "Product Keys" captures license information for use in enforcing software license compliance. Schedule audits for ease and consistency of data collection. Or run "On Demand" audits with the Remote module available for CI Discovery. CI also integrates with BridgeTrak Suite help desk software.